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Mobility Solutions – R.C.I. travels from Sayre, Pennsylvania, to serve customers in Ithaca, New York. We provide stairlift sales and installation, stairlift repair, vertical platform and wheelchair lifts, modular aluminum ramps, and power lift-chair sales with delivery and setup.
Mobility Solutions – R.C.I. provides scheduled service in Ithaca and surrounding Tompkins County from our Sayre, PA base. We help homeowners, families, caregivers and qualifying facilities compare stairlifts, wheelchair lifts and modular aluminum ramps around the actual route, available space and user.
An effective mobility solution has to fit both the person and the property. Stair geometry, entrance height, transfer space, wheelchair dimensions, power access, and daily routines all affect the decision. We begin with those practical details, then develop a project-specific recommendation.
Call (570) 980-2561 to explain the access problem. We can identify what information is useful before a site visit and which equipment paths deserve closer evaluation.
Before selecting equipment, we consider where movement becomes difficult, what mobility device is used, whether the need is temporary or long-term, who assists the user, and how the proposed equipment will affect everyone else using the space.
Our stairlift sales and installation service covers straight and curved applications. For a straight flight, we measure the run, stair width, landings, transfer area, nearby doors, and power location. For stairs with turns or intermediate landings, a custom curved rail may be the more practical single-system solution.
Depending on the application, product options may include the Handicare 1100 or 1000 for straight stairs and the Handicare 4000 for a measured-to-fit curved route. Final model selection depends on user fit, staircase conditions, configuration, required options, and current product availability. Installation includes setup, operational testing, and user or caregiver instruction.
If an existing unit will not move, does not charge, stops at a particular point, makes an unusual sound, or shows a fault condition, schedule a stairlift diagnostic and repair visit. Continuing to use equipment that is behaving unpredictably can make the problem harder to evaluate and may not be safe.
We service supported stairlifts based on the specific manufacturer, model, condition, and parts availability. We can also assess many units installed by other providers. Send or have ready a photograph of the complete lift, its identification label, the rail and charging locations, and any displayed code or symptom. We will not promise a repair until the system has been identified and its serviceability evaluated.
For a stairlift that beeps, will not move or will not charge, start with our safe beeping guide and stairlift-not-moving checklist. Ithaca repair requests for Handicare and other supported makes are reviewed using the model, condition, symptoms and parts availability.
A vertical platform lift may be appropriate when a wheelchair or scooter user needs to move between two elevations and the available space cannot reasonably accommodate a long ramp. Platform dimensions, travel height, entry and exit direction, landing protection, gates or doors, power, outdoor exposure, and the supporting surface all affect product selection.
Depending on those conditions, options may include a Savaria V-1504 or Savaria Multilift. We evaluate the equipment and site as one project. When the installation calls for a concrete base, landing changes, framing, electrical work, or related preparation, Mobility Solutions – R.C.I. can define and coordinate that work through R.C.I. General Contracting.
Our wheelchair ramp sales and installation service includes modular aluminum systems and smaller portable or threshold solutions where appropriate. We measure total rise and available space, then account for the entrance, door swing, route, platforms, turns, handrails, transitions, and supporting ground.
EZ-ACCESS ramp components may be used when they suit the project. Modular aluminum systems are durable and can offer flexibility if an entrance changes or the ramp later needs to be adjusted, removed, or relocated. The final layout is based on the actual property and applicable project requirements, not a generic length estimate.
A lift-chair recliner should fit the user rather than simply fill an open spot in the room. Seat height and depth, chair width, back style, position range, weight capacity, controls, room clearance, and upholstery all matter. We help identify suitable options, including Golden lift chairs when appropriate and available.
We coordinate delivery and setup for the selected chair, position it with the required operating clearance, connect power, test its functions, and explain the controls and model-specific features. Product choice, availability, and delivery details are confirmed during the order process.

Some mobility-equipment companies stop at the product. Mobility Solutions – R.C.I. can also evaluate the construction interface. Through R.C.I. General Contracting, we can address or coordinate approved site work involving carpentry, concrete, structural conditions, electrical needs, doorways, porches, decks, and other parts of the access route when they are relevant to the selected system.
This does not mean every property needs construction. It means the requirement can be identified early and included in a clear scope rather than discovered after the equipment arrives.
Tell us whether the concern is a staircase, exterior entrance, porch or deck, short threshold, transfer from a seated position, or malfunctioning equipment. Also tell us whether the user walks, uses a walker, uses a wheelchair or scooter, or needs caregiver assistance.
Photographs, approximate measurements, the project address, mobility-device dimensions, and product information can help with initial screening. They do not replace an on-site measurement when a product has to be fitted to the building.
We explain why a straight stairlift, custom curved stairlift, modular ramp, vertical platform lift, lift chair, repair, or another approach is being considered. When more than one path is feasible, we identify the tradeoffs that affect daily use and the property.
The proposal identifies the selected equipment, installation, options, and known site preparation. Scheduling depends on the product, customization, availability, construction requirements, and site readiness; it is confirmed for the specific project.
After approved preparation and installation, we test the equipment and review normal operation with the user or caregiver. We also explain applicable maintenance needs and how to request future service.
The answer depends on more than the age of the unit. We look at the nature of the failure, overall equipment condition, rail fit, safety-related components, battery and charging condition, parts support, repair cost, and whether the lift still fits the user. A serviceable unit with an isolated problem may justify repair. A poorly fitted or unsupported system with multiple failures may be a better replacement candidate. The diagnostic findings should drive that decision.
No. Mobility Solutions – R.C.I. is based at 225 Desmond Street in Sayre, Pennsylvania, and travels to Ithaca for scheduled projects and service.
Often, yes. A custom curved stairlift can follow turns, changes in direction, and intermediate landings when the staircase and transfer areas allow. Accurate site measurements are required before a curved rail is ordered.
We need to understand the vertical travel, platform and mobility-device requirements, entry and exit directions, landing layout, supporting surface, gates or doors, power, site exposure, and how the lift will be used. An on-site assessment is normally required before final selection.
Many modular aluminum systems can be reconfigured, expanded, removed, or relocated, subject to component condition and the requirements of the new site. A new location still needs to be measured and planned.
We work with homeowners, families, and organizations involved in accessibility projects. If a third party is reviewing the project, provide its written scope and documentation requirements so we can identify the information needed from us.
Timing varies by product. A stock straight stairlift, a custom curved rail, a modular ramp, and a platform lift have different ordering, preparation, and installation requirements. We provide scheduling information for the selected product and actual site rather than using one timeline for every project.
If a stairlift is beeping or will not move, begin with the safe user checks in our guides: Why Is My Stairlift Beeping? and Stairlift Not Moving?. The meaning of warning tones and codes varies by model. Do not remove covers, force the chair or bypass a safety control; call for service when the cause is unclear or the lift moves unusually.

Describe the access problem, service address, intended user, and any existing equipment. We will review the information and contact you about the appropriate next step.